I'm back with my english lessons! Today, it's a lesson i know you'll benefit from!! Enjoy!
Telephone: language expert
Multi-word verbs
One thing you can do to improve your telephone skills is to learn some of the
multi-word verbs that are commonly used in telephone conversations. Most of them
are featured in this module. Hold on means 'wait' – and
hang on means 'wait' too. Be careful not to confuse
hang on with hang up! Hang up
means 'finish the call by breaking the connection' – in other words: 'put the
phone down.'
Another phrasal verb with the same meaning as hang up is
ring off. The opposite of hang up /
ring off is ring up – if you ring
somebody up, you make a phone call. And if you pick
up the phone, (or pick the phone up)
you answer a call when the phone rings.
"Hang on a second..."
If you are talking to a receptionist, secretary or switchboard operator, they
may ask you to hang on while they put you
through – put through means to connect your
call to another telephone. With this verb, the object (you, me, him, her etc.)
goes in the middle of the verb: put you through.
But if you can't get through to (contact on
the phone) the person you want to talk to, you might be able to leave a message
asking them to call you back. Call
back means to return a phone call – and if you use an object (you, me,
him, her etc.), it goes in the middle of the verb: call you back.
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